Real humans read every message. We reply within two business days — usually sooner.
Account issues, app bugs, booking problems, refund questions, identity verification, lost-pet help.
support@huddle.pet →Vets, shelters, rescues, NGOs, retailers, brand collaborations, investor conversations, and partner ideas.
enquiries@huddle.pet →The huddle team works close to the streets the app is built for — close to the parks, the clinics, the shelters, and the everyday neighbourhoods where pet life happens.
We actively look for ways to collaborate with NGOs, shelters, rescue organisations, and pet-welfare groups — at no cost to them. Our role is to provide tools, reach, and trusted community so the people already doing the hardest work can do more of it.
huddle never asks anyone for funding. We earn support by providing real value — to pet people, carers, partners — in exchange for the chance to keep serving every pet.
For NGO or partnership conversations, email enquiries@huddle.pet.
For general inquiries that don't fit a specific inbox above. We'll route it to the right team.