Contact

Get help with huddle.

Something not going as expected? Tell us what happened so we can help. Please keep passwords and payment details out of your message.

Direct channels

Find the right
inbox.

💬

Support

Account issues, app bugs, booking problems, refund questions, identity verification, lost-pet help.

🤝

General & partnerships

Vets, shelters, rescues, NGOs, retailers, brand collaborations, investor conversations, and partner ideas.

How we work

Tell us how we can help.

If something is not working for you, we want to hear about it. Tell us what happened so we can understand what you need.

If you work with animals and would like to explore a partnership, tell us about your work and how you hope huddle could help.

Please keep passwords and sensitive account details out of your message.

For NGO or partnership conversations, email enquiries@huddle.pet.

Or send a message

Use the
quick form.

For general inquiries that don't fit a specific inbox above. We'll route it to the right team.

Submitting this form creates a huddle support ticket. We reply by email within two business days.