This page explains how to manage your privacy settings in the app and how to contact HUDDLE for requests that cannot be completed in-app.
You can manage many settings directly in the app, including profile visibility, map pin status, notification preferences, location access, and account details.
Depending on applicable law, you may request access, correction, erasure, restriction or portability of your personal information, object to certain processing, and withdraw consent. You may object to direct marketing at any time. To make a request, contact support@huddle.pet. Include the email address or phone number linked to your account and enough detail to identify your request. HUDDLE may request proportionate information to confirm your identity.
HUDDLE responds within the period required by applicable law—normally one month for EEA and UK requests. If a lawful extension is necessary, HUDDLE will explain why within that period. Requests are normally free of charge.
HUDDLE may decline or limit a request only where permitted by law and will explain the reason and available complaint routes where required. Any retention exception applies only to the information necessary for the relevant lawful purpose.
You may contact support@huddle.pet with a privacy complaint. You may also complain directly to your competent data protection authority without contacting HUDDLE first.