Questions,
real answers.

huddle is an app for people who care about pets. You can meet other pet people and find company for a walk, or share a local alert when an animal needs help. Pet profiles keep useful care details close by. Where Care is available, you can arrange a booking with a local carer.

Yes, you can start with a Free account. Paid memberships, huddle+ and huddle*, offer higher allowances and extra features. Care bookings and optional add-ons can cost extra. Compare the plans before choosing; the app shows the price for your region before you subscribe.

You are welcome on huddle even if you do not have a pet. It is a place to meet people who enjoy being around animals and want to help them. You can join the conversation while you are thinking about your first pet, too.

huddle supports pets beyond dogs and cats, including birds, reptiles and small mammals such as rabbits. Choose the pet type when creating a profile and add care notes for your animal. Available carers will depend on your area and the species they work with.

Check the App Store or Google Play listing for download availability. huddle is a global pet app. Available Care services are shown in the app. The app shows whether Care is open in your area.

Add a Lost Pet alert on the Map with a recent photo and the last known location. Share the link with people who can help look, and keep it updated with new sightings. Contact the relevant animal services and shelters as well; do not rely on app notifications alone.

Open the Map and create a Lost Pet alert with a recent photo and the last known location. Choose the available broadcast reach, then share the alert link with people who can help. Notification delivery depends on nearby members’ settings and device permissions. See how Broadcast Alerts work.

Add a Stray alert with what you saw and when you saw it. A clear photo can help someone recognise the animal. If it appears injured or needs urgent help, contact an appropriate animal rescue service or vet directly.

Choose Lost for a missing pet, Stray for an animal you have found, or Caution for a hazard. Others covers relevant situations that do not fit those categories. Describe what you observed and keep your own report up to date.

Read the carer’s profile and ask about experience with pets like yours. Tell them what your pet finds difficult, and discuss how they would handle it. An identity badge confirms identity checks, not care quality. You can arrange a booking through huddle where Care is available.

Care includes categories for sitting and visits, boarding, grooming, training, rescue or foster support, pet transport and licensed medical care. The services you can book depend on local availability. Ask about the provider’s qualifications when your pet needs specialist care.

Read the carer’s profile and ask about experience with pets like yours. Tell them what your pet finds difficult, and discuss how they would handle it. An identity badge confirms identity checks, not care quality. You can arrange a booking through huddle where Care is available.

Read the carer’s profile and ask about experience with pets like yours. Tell them what your pet finds difficult, and discuss how they would handle it. An identity badge confirms identity checks, not care quality. You can arrange a booking through huddle where Care is available.

Read the carer’s profile and ask about experience with pets like yours. Tell them what your pet finds difficult, and discuss how they would handle it. An identity badge confirms identity checks, not care quality. You can arrange a booking through huddle where Care is available.

Paid Care bookings can include service charges for the pet owner and the carer. Review the booking’s fee breakdown and total before confirming. If you are offering care, check the payout shown for your booking. The booking terms explain payment and cancellation rules. Read how huddle Care works before arranging a booking.

Open the booking and use its help or issue-reporting option. Explain what happened and keep the relevant messages or photos with the booking. The outcome depends on the circumstances and the booking terms; a report does not automatically guarantee a refund. Contact huddle support if you need help with your booking.

Before paying, make sure the care agreement reflects what you and the carer discussed. Keep the booking and payment in huddle so the records are available if you need help. Check cancellation terms before confirming, especially if your plans may change.

You can follow the booking’s status and request care updates, such as a photo or written summary. A booking progress display does not provide a live GPS trail of the carer. Agree on the updates you would like before the session starts.

Yes. Ask in huddle Social and give people enough context to help: your pet’s age and what you are trying to understand are useful starting points. Replies come from community members. For a concern about your pet’s health, contact a vet.

Explore Match in the app’s Connect tab and look for someone whose interests fit yours. You can also join a local pet group or event and suggest a walk. Start with a conversation about your pets and the kind of meetup you would both enjoy. Find out how to meet pet people.

A Wave lets you say hello in Match. A Star is another way to start a conversation, subject to account eligibility and your available balance. Free has no monthly Stars included; huddle+ includes 4 and huddle* includes 10. Check your balance in the app before sending one.

huddle Groups support events with a meeting place and time, so members can RSVP and discuss the plan in the group chat. If you are organising a dog walk, explain who it suits and what guests should know before coming. Learn about groups and meetups.

Use Out Now in the app to share that you are out with your pet. Nearby visibility depends on each person’s sharing settings. You can stop sharing when you are done; a person’s absence from the map does not mean they are at home.

huddle+ and huddle* are optional paid memberships with higher allowances than Free. huddle* also includes features such as video uploads. See the membership comparison and check the app for your local price and available subscription options.

Broadcast limits are up to 5 km and 12 hours on Free, 10 km and 24 hours on huddle+, and 20 km and 48 hours on huddle*. Super Broadcast offers up to 50 km and 72 hours where available. Choose the reach and duration in the app. These are limits, not a promise that everyone in the area will receive or read the alert.

Family lets you share access to pets with someone you trust. Sharing paid membership benefits is a separate option with its own eligibility and exclusions. Check the Family and subscription screens before buying an add-on; linking a family member does not automatically give them every paid benefit.

The identity badge shows that an account has completed huddle’s identity checks. It does not tell you how experienced someone is with your pet’s needs. Read the carer’s profile and ask about relevant experience before agreeing to a booking. Learn about choosing a carer.

A pet profile keeps useful details such as medication notes and vet visits together. You can also add reminders for care you need to remember. Keep the information up to date and bring the original records when your vet needs them. See what belongs in a pet profile.